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At Race Haus, we aim to make returns simple. If you’ve received a damaged, incorrect, or faulty item, or simply changed your mind, contact us within 48 hours of delivery. We have a 14-day return policy; items must be unused, in original packaging, with proof of purchase. Returns must be authorised by contacting info@racehaus.co.uk or calling 0191 6941237. Custom, personalised, or sale items are non-returnable. Return postage is the customer’s responsibility unless the item is faulty. For full details, including exceptions and refund processing, please visit our refund policy. https://racehaus.co.uk/policies/refund-policy

At Race Haus, we aim to ship orders quickly and efficiently. UK deliveries usually take 3–7 working days, with Next Day Delivery available for orders placed before 2PM (Monday–Friday). International shipping typically takes 7–10 working days, with costs calculated at checkout; additional customs fees may apply. Due to Brexit, some EU customers may incur import duties—VAT is removed at checkout, but Race Haus is not liable for any customs charges. Some products are made to order or sourced from overseas, and lead times may vary. We advise checking stock availability or contacting us before urgent purchases. Delivery times are estimates, and Race Haus cannot be held responsible for courier delays. Full details: https://racehaus.co.uk/pages/shipping-polices