Warranty
Performance Products
For performance parts, please refer to the manufacturer website for more detailed information on their terms and conditions. If you are having issues with a part contact us first and we will do our best to assist you, whatever the issue may be.
Remus
Remus products come with a Remus 2-year warranty. Please see their website for full details.
MST
All MST products are produced with a full lifetime warranty against manufacturing defects. Please see their website for full details.
EBC
EBC provide their own warranty with all their products. Please see their website for full details.
EVENTURI
Eventuri products are supplied with a 1-year manufacturer’s warranty. Please see their website for full details.
MILLTEK
Milltek provide their own warranty with all their products. Please see their website for full details.
ARMASPEED
Armaspeed provide their own warranty with all their products. Please see their website for full details.
MASATA
Masata products are supplied with a Lifetime warranty. Please see their website for full details.
MHC
MHC and MHC Black products are supplied with a 1-year manufacturer’s warranty, while MHC Plus products are supplied with a 3-year manufacturer’s warranty. This warranty covers any manufacturing defects that may occur, outside of usual wear and tear. A replacement unit will be issued or an alternative if the item is discontinued.
SHFT
All SHFT products are supplied with a 1-year manufacturer’s warranty as a standard. However, our SHFT steering wheels come with a 2-year warranty. This does not cover general wear and tear. This warranty covers any manufacturing defects that may occur, outside of usual wear and tear. A replacement unit will be issued or an alternative if the item is discontinued.
Steering Wheels
Steering wheels come with a 1-year warranty. This does not cover general wear and tear. This warranty covers any manufacturing defects that may occur, outside of usual wear and tear. A replacement unit will be issued or an alternative if the item is discontinued.
Airbags are sold as show items only. We do not hold responsibility for use on the road. When making the product, where possible we have added cuts to allow for the air bag to explode when needed in an accident, however this has not been tested by us and we cannot guarantee your safety or claim any responsibility for any injuries that may occur while using the product.
Product Fitment Guarantee
We unfortunately cannot claim any responsibility for unforeseeable mishaps resulting from product fitment by our customers. An example of this would include products that are bonded with glue to your vehicle exterior or interior and over time the product falls off during use, and either gets lost or damaged. In this case we can offer a replacement part based on the customer situation.
To have a successful warranty claim, please read the following terms below to ensure your warranty claim is valid:
- The product(s) have been deemed correctly fitted to your car by Race Haus.
- A manufacture’s defect is present and not an issue caused by the customer.
- A product that we believe was supplied by us. We cannot assist with a product that was not sold by us directly to you.
Race Haus will happily honour any valid warranty claims, provided a claim is submitted within 14 days of receipt of items. Customers will be required to pre-pay the return shipping; however, we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect Race Haus to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)